Page 42 - Magazine
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bigger team better service
To offer a better service to their Preferred Installer Network, Endurance are now operating with three professional service engineers to cover customers across England.
   installers can protect their margins when they opt for the Endurance solid core composite door design.
Endurance has utilised their 25 years in the industry to create a composite door design that stands out, capturing a unique standard of quality that enables Endurance Preferred Installers to gain a competitive edge.
 This expansion operates as a further implementation of Endurance’s continuous improvement initiative, with more boots on the ground working to reduce overall lead times on fixing issues for Endurance customers.
To reduce hassle for Endurance installers further, these newly appointed service engineers apply their expertise and experience to fix a wide variety of issues on site. This means that the potential, but unlikely, problems that an Endurance door could offer will be addressed quickly and effectively. No matter the project or door style, Endurance will have a solution.
This door style comprises a wide range of innovative features that enable this door to outperform other door designs on the market. One of these is the solid timber core, 48mm thick, created using cross-laminated timber, the design is 10% thicker than most solid composite doors.
Metropolitan Police preferred standard of crime prevention.
 A unique aspect of the Endurance service is the aftercare that they offer on their doors, ensuring homeowners enjoy lasting quality and Preferred Installers can benefit from the peace of mind that comes with installing a high-quality product. This makes Endurance stand out, offering a unique service proposition for installers to benefit from.
Although problems can be sorted in a short time period, Endurance doors have been designed to bypass the potential faults that can accompany inferior door designs. This includes an innovative moisture barrier system, which is put in place to prevent the door from warping, twisting or bending over time: bypassing the problems that have become infamous with timber doors.
This core uses Kerto, a laminated veneered lumber (LVL) to ensuring an unrivalled degree of internal strength and dimensional stability. Standing as a smart choice for installers to use, these doors are CE marked and certified by VTT Technical Research Centre of Finland, no 184/03 for complete peace of mind.
The tests include a manual attack on the locking hardware with tools, an unlimited number of 3-minute attacks on the door cylinder, a 3 minute manual attack using chisels and brick bolsters and a hard body impact test to the door leaf at the hinge and locking points using a 50kg steel impactor: they have even held against a sledgehammer attack.
Installers can free up time for more beneficial use. This is made possible by the fact that they do not have to go out and fix the issues themselves. In turn, this means that
The door has also achieved complete Secured by Design certification, a stringent testing process to ensure they uphold the
To ensure a consistent standard of security is achieved across the board, Endurance offer the ATK 3 Star Diamond Cylinder. These locks have achieved BSI, Secured by Design certifications and are designed alongside the Master Locksmith Association.
new shade
           Catering to customer taste has just become easier with the new addition to Endurance’s composite door colour range: Elephant Grey.
  This brings the total selection up to 18 high-quality colours, available across over 70 unique composite door designs for ultimate choice. Enhancing service further, installers can also offer homeowners frame to door colour matching and dual colour options for the interior and exterior of the door panel.
CMS Garage Doors have refined their service to focus on three core principles: customer service, reliable high quality products and installation without compromise.
to answer any questions that we may have. If we’ve ever had a customer request that they can’t meet, they usually end up implementing into their product range as a response. This is shown by the new hinges colours, which are Anthracite Grey and Graphite. ”
 The new Elephant Grey design stands as a warming, timeless addition to any composite door build and can seamlessly complement both new and old properties alike. This new colour has been implemented into the range as a response to their highly popular option, ‘Anthracite Grey’, as well as current market trends.
Ensuring Installers enjoy the best in function and form, the Endurance designs outclass their painted counterparts in terms of durability and colour richness. As painted doors can start to flake, peel or discolour when exposed to the elements, Endurance offer a modern alternative. By utilising a foil lamination process, these doors are manufactured using CoolSkin Technology which not only ensures a rich and lasting colour; it also allows installers to perfectly match the colour to the frame.
What attracted you to the Endurance product range? “Flexibilty, in terms of the design they are always adding new bits to the range. Whether it’s new door furniture, colours or new door designs. They are always improving what they offer, listening to customers and seeing what they want as well.”
What makes Endurance different to other manufacturers? “The biggest factors are their flexibility and responsiveness. Another important thing is the amount of designs, there are a lot to offer and they can be customised easily. They are always adding colours and they’ve also upgraded the locking recently. They’ve got the AV3 lock that a lot of cusomers like, they like having the daylatch added. We’ve also found their HomeView Door Designer to be really good, as the customer can see their house and a lot of people say how easy it is. They are really advanced in that sense.”
To make things quicker and easier, this new addition can be sampled through Endurance’s innovative HomeView Door Designer. This tool enables property owners to impose an image of their chosen door onto an image of their home, allowing them to see how the door will look when installed. This way, they can see
Further to this, Endurance also offer a wide range of hardware options that can be tailored to complement the Elephant Grey tone.
What is your most popular Endurance product? “I’d say it’s the Alto door design, it has a lot of glass so people enjoy the light it brings in and can look really modern depending on the colour that you go for.”
whether Elephant Grey is the right choice for them.
As a Which? Trusted Trader and Endurance Doors customers, CMS Showroom Manager, Leanne, offered her thoughts on the service they have been experiencing:
What do you like about dealing with Endurance? “They are very quick
 Interested in Endurance? Get in touch by calling 01652 659259 or by visiting

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