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and retail customers. Tiled roof sales now account for over 30% of our business with tradesmen enjoying the new, profitable route to market and homeowners recognising the quality and strength of the brand, asking for the system by name.”
sales up save heat group
supplier agreement for Scotland with Prefix Systems, we have grown the business in the WARM roof and conservatory roof markets”, explained Torley.
partnership
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Targeting further market expansion, the company will install a new 6-head welding machine, Urban AKS6610/6, and create a purpose- built showroom at its state-of-the-art design and manufacturing facility in Dalgety Bay in April.
supalite
Sales of PVCu windows are at record levels following a 22 per cent increase in turnover at Merlin Network (Scotland).
Merlin Network (Scotland), part of the Saveheat Group, now plans further market expansion with a £220,000 investment at its state-of- the-art design and manufacturing facility in Dalgety Bay, Fife. The company’s main market is Scotland.
 01772 828060
Designed for the retrofit and new- build markets, SupaLite rose to prominence by providing tradespeople with a reliable, solid tiled roof system for conservatories and orangeries. Accredited by JHAI for Building Regulations Approval, the tiled roof is an easy to install, cost- effective solution that creates a useable space all-year-round with unrivalled thermal efficiency.
 SupaLite are celebrating the signing of a new, long-term supplier agreement with Yorkshire-based conservatory specialists SolarFrame.
“The purchase of a new 6-head welding machine is the company’s largest ever single investment”, said Torley. “We have always been at the forefront of market-leading technology and our latest investment in high-quality machinery will increase capacity, as well as ensuring that our customers continue to receive high quality products”, added Torley.
  The new agreement extends a five- year partnership between the two firms which began when SolarFrame became the very first SupaLite fabricator in 2013. Since then, the business has grown from strength to strength, and has firmly established itself as a leading manufacturer of conservatories and replacement roofs for homeowners and the trade.
Steve Hacking, Operations Director at SupaLite adds: “SolarFrame are a great example of a business which has got completely behind our product range and is now reaping the benefits. They invested half-a-million pounds in what I believe to be the best show site in the country, creating a fantastic platform to showcase SupaLite to consumers and for their installer customers to take advantage of with their own clients.”
“We have benefited from strong sales with our existing customers, whilst adding new customers too”, said sales and operations director, Colin Torley.
The record results and investment details are revealed almost one year on from the formation of the Saveheat Group, following last year’s acquisition of Merlin Network (Scotland). The newly formed group also comprises Saveheat Glass, Blairs Aluminium Systems and Blairs Timber Windows.
Dave Whitehouse, Sales Director at SolarFrame comments “We’ve been really impressed with SupaLite from day one and so have our trade
“There has been strong growth in the new-build market. In particular, sales of the Fully Reversible Window have been promising”, added Torley. “Following the signing of a sole
 paperless thermoseal group 0121 331 3950
Thermoseal Group has installed a new order tracking and delivery system which is the final stage in achieving a completely paperless sales order processing service to customers.
customer contact details and telephone numbers are also pre-loaded so the driver can contact customers as required.
     “Once the items are dispatched, the customer receives an e-mail to say their order is on route. These routes are then tracked from our offices and timings are updated in line with driver location so our sales order processing teams can update customers with when their delivery is due for arrival and notify them of any delays. Satellite navigation also ensures drivers are re-routed to reduce hold-ups.
  As well as doing its bit for the environment, this system provides a multitude of benefits to customers including real-time tracking and satellite location of deliveries, as well as same-day e-mailed delivery notes and invoices.
“On arrival at site the driver has a tick-list of items to be delivered which are checked off with the customer on receipt of the order. As items are selected and signed for on our digital device, this then triggers same-day emails to customers with the delivery note and invoice. The email addresses these are delivered to can be separate e-mail address of customers’ choice.
With 21 vehicles delivering over 2,000 insulated glass components from its 4 UK sites, including two of the industry’s highest performance warm edge spacers – Thermobar and Thermoflex - this new tracking system complements the Group’s earlier- installed bar coding system to ensure that delivery errors are minimised and its teams work together to provide prompt and reliable deliveries.
“This system also means we can keep in constant contact with our drivers. In the interests of our staff wellbeing and also to reduce vehicle down-time we have built additional features into the system, including prompts for vehicle checks where our drivers can log and photograph any issues so that we can arrange speedier vehicle maintenance. We can also make certain that our drivers take adequate breaks. “As a bespoke addition to this system, we can
also track our stillage’s to ensure that these are returned to our manufacturing site for re-filling and re-delivery.
Gwain Paterson MD explains: “All of our drivers are now issued with a device pre-loaded with all deliveries for the day, organised in order of allocated routes. All
“We would like to extend a big thank you to all those involved in the initial trials of this system.”
northern vision - may 2018
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